Effective Date: December 1, 2020

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1. WHAT INFORMATION DO WE COLLECT?

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We collect two basic types of information:

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Personal Information (PI): PI is information that identifies you as an individual, such as your name, email address, phone number, and any other element of information that helps identify you. As of the effective date of this Privacy Policy, we only collect PI to the extent that you choose to provide them to us via contact form submissions.

General Information: General Information consists of information that is anonymous in nature and does not identify you as an individual.

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We use cookies to collect General Information. A “cookie” is a type of software used to gather and store visitor information. The General Information we collect includes (but is not limited to) your computer IP address (when not tied to your particular account), unique mobile device identifier, browser type, ISP or carrier name, and the URL of the last webpage you visited before visiting our website. We also use analytical tracking and usage analysis software to collect General Information about online behaviors, which are further discussed in Section 7 below. 

 

2. HOW DO WE USE THE INFORMATION WE COLLECT?

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We use the General Information we collect to obtain insights on how people use our Site. We use this information for various internal business purposes, and to ensure that our Site continues to appeal to our users. 

 

3. HOW DO WE SHARE INFORMATION?

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We do not sell or broker any of the information you provide to us to third parties for marketing purposes absent your prior, express consent. We will share information with third parties in the following ways:

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Service Providers: We contract with other companies and individuals to perform functions or services on our behalf, such as data storage and analysis, hosting the website, and monitoring website activity. We necessarily have to share your General Information with such third parties as may be required to perform their functions. As of the effective date of this policy, we share information with the following service providers:

Google Analytics – Website analytics General information only – https://analytics.google.com
LinkedIn Ads Tracking

 

Government and Law Enforcement: If requested or required by law enforcement authorities, courts, or regulators, we may disclose any information we have about our users. We also may disclose such information to exercise or protect legal rights or defend against legal claims.

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Asset Transfers: In some cases, we may choose to buy or sell assets. In these business transfers, customer information is typically one of the business assets that are transferred. If all or substantially all of our business assets were acquired, or in the unlikely event that we go out of business or enter into bankruptcy, customer information (including PI), would be one of the assets that is transferred or acquired by a third party.

Legal: We may reserve and have the right to disclose any information about you or your use of our site without your prior permission, if we in good faith believe that such action is necessary to: (i) protect and defend the rights, property or safety of our company or its affiliates, other users of the site, or the public; or (ii) to enforce our Terms of Service.

 

4. HOW DO WE PROTECT YOUR INFORMATION?

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We use reasonably practical technical and administrative measures to protect information under our control. Unfortunately, due to the nature of the Internet, no data transmission over the Internet or data storage systems can be guaranteed to be 100% secure. Should you have reason to believe that your interaction on our Site is no longer secure, please contact us immediately at info@pragmaticcrm.com.

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If you would like to have your information removed from our data storage systems, please contact us, and we will make endeavor to comply with your request in a reasonable manner.

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Unfortunately, we are not able to remove your information from the databases of Third Parties. Should you wish to cease receiving marketing-related e-mails from these Third Parties, please contact them directly or utilize their appropriate opt-out mechanisms in their privacy policies or e-mails.

 

5. HOW LONG DO WE KEEP INFORMATION?

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We reserve the right to retain PI and General Information we collect from you for as long as we deem necessary to satisfy a business purpose.

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6. CAN I CONTROL HOW MY INFORMATION IS USED?

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We currently offer no options regarding the usage of any information we collect from and about our users.

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7. HOW WE USE TRACKING TECHNOLOGY.

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We employ certain technologies, such as Google Analytics and other website analysis tools that enable us and third parties to track your online activities on our website over time, and to a certain extent across third-party websites. We offer no response to browser Do-Not-Track requests, but you can prevent certain online tracking applications (such as Google Analytics) from recognizing you on return visits to this Site by disabling cookies on your browser.

 

8. CHILDREN UNDER 13.

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Children under the age of 13 are not permitted to use our Service. We do not knowingly collect any personal information from children under 13. If we become aware that someone attempting to register on our Site is under 13, we will attempt to delete the information he or she provided as soon as possible.

 

9. THIRD-PARTY LINKS.

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Our website includes links to other sites through which you may access information or purchase items. If you choose to visit any linked site, the collection and disclosure of your information by the operator of that site will be governed solely by that entity’s privacy policy. We make no representations or warranties regarding these sites.

 

10. FOR CALIFORNIA USERS.

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The California Consumer Privacy Act (CCPA) grants residents of California (“California Users”) certain rights regarding PII collected or obtained by companies covered by the CCPA. As of the effective date of this Policy, our company does not fall within the statutory definition of businesses covered by the CCPA, and we are not required to comply with the disclosure and deletion requirements under that law. However, under the California Online Privacy Protection Act, California Users may request information regarding the types of personal information we share with third parties for direct marketing purposes, and the identities of the third parties with whom we have shared such information during the immediately preceding calendar year. California Users may request further information about our compliance with this law by sending us a message via the email address set forth below. Please note that we are only required to respond to one request per customer each year concerning this law, and we are not required to respond to requests made by means other than via email.

 

11. CHANGES TO THIS PRIVACY POLICY.

We reserve the right to amend, alter, or otherwise change this Privacy Policy at our sole and absolute discretion. If we make any changes regarding the disclosure of PI to third parties, we will inform all registered Users, and post notice of the new Policy from the privacy link on our Site. Further use of this Site following any such change constitutes your agreement to follow and be bound by the amended Privacy Policy.

 

12. QUESTIONS?

If you ever have any questions about our online privacy policy, please contact us at info@pragmaticcrm.com. We respect your rights and privacy and will be happy to answer any questions or concerns you might have. You may direct any such questions to us via the email address above or the Contact Us page on our website.